The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

Cox Automotive's FleetNet America is revolutionizing the industry with digital first fleet solutions connecting fleets with maintenance experts, using data driven technology via an automated marketplace of service providers & propretiary fleet technology. FleetNet America is Cox Automotive Mobility's centralized Maintenance Management division; designed for fleets, operato

This is a full time position located in our Production and Order Fulfillment facility in Mooresville, NC. From this location, all global supplier receipts and customer orders are processed. This position is key to assuring customer satisfaction through on time delivery commitments and quality and accuracy of product delivery with focus of improving our customer service pr

Key Responsibilities ? Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. ? Responsible for site visits and client retention ? Assist branches with grand openings ? Ensure we are compliant with local and

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS Supports the GSM / DM in achievement of Departmental Sales, Gr

The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify a

The Business Retention Representative maximizes customer and revenue retention via inbound and outbound telephone calls from and to commercial customers requesting Disconnect/Downgrade of service while attempting to retain and grow their business. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experienc

The Business Retention Representative maximizes customer and revenue retention via inbound and outbound telephone calls from and to commercial customers requesting Disconnect/Downgrade of service while attempting to retain and grow their business. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experienc

The Roadside Event Specialist/Dispatcher II is responsible for handling events marked "major" as defined by most current major event requirements. In addition to handling any assignments assigned by management. Job Duties All responsibilities of New Call/Follow Up Dispatcher I & II. Handle the day to day operational needs of the Major Events as defined by most current majo

Customer Service Representative (Remote) is responsible for handling incoming calls from clients' customers. This position provides customer service support and resolution of routine questions related to client's services or in store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Supervisory Responsib

Customer Service Representative (Remote) is responsible for handling incoming calls from clients' customers. This position provides customer service support and resolution of routine questions related to client's services or in store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Supervisory Responsib

Job Summary The Call Center Manager is responsible for overseeing the daily operation of our call center. Ensuring customer service excellence is delivered by training and guiding a team of customer service representatives. Focused on resolving customer complaints, monitoring and evaluating agent performance, maintaining up to date knowledge of products and services and ve

Understands the Dispute process (log and resolve) and works with the global dispute system. Coordinates with front office and arranges to resolve disputes with customer service and sales, with efficiency and quality. Implements new ideas to improve process. Allocates work assignments and roster planning. Prepares team productivity reports. Monitors and reports on standard

Job Category Customer Service & Contact Center Operations Schedule Full time Job Description PURPOSE AND SCOPE This position is responsible for ensuring customer satisfaction by timely and professional administration of all customer issues regarding their orders. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform

At Concordance Healthcare Solutions , we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respec