We are seeking a Voice Analyst to join our 24/7/365 Network Operations Center. This Voice Analyst is responsible for provisioning and maintaining VoIP related products and serve as an escalation point of technical support for the company's national voice services platform. The Voice Analyst team is responsible for the remote support, installation, and upkeep of Velocity's

A detail oriented, analytical troubleshooter with 3 5 years of Systems Administrator professional experience in similar positions within a Microsoft on premises and cloud architecture. The Systems Administrator will be responsible for the company's Infrastructure & Network needs as well as being responsible for implementing and managing all Infrastructure and Security ser

Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst

The Destiny Solution Consultant plays a pivotal role in advising and guiding customers on the optimal implementation and utilization of the Destiny solution, encompassing both Resource Manager and Library Manager solutions. This position acts as a trusted advisor to stakeholders within school districts, providing expert insights and best practices to maximize the value de

Who we are Welcome to the intersection of energy and home services. At NRG, we're driven by the idea of a smarter, cleaner, more connected future and the possibilities that will bring to the world and to the 7.3 million customers we serve. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experi

Responsible for responding to requests for patient health information ensuring compliance with all regulatory standards to include HIPAA. Essential Functions Compares signatures of the requestor with signature on file. Maintains release log of all PHI requests using appropriate systems. Processes requests ensuring timeliness, accuracy and completeness of information. Ensu

Responsible for responding to requests for patient health information ensuring compliance with all regulatory standards to include HIPAA. Essential Functions Compares signatures of the requestor with signature on file. Maintains release log of all PHI requests using appropriate systems. Processes requests ensuring timeliness, accuracy and completeness of information. Ensu

Responsible for responding to requests for patient health information ensuring compliance with all regulatory standards to include HIPAA. Essential Functions Compares signatures of the requestor with signature on file. Maintains release log of all PHI requests using appropriate systems. Processes requests ensuring timeliness, accuracy and completeness of information. Ensu

Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst

The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our cus

At a Glance $20.00 per hour (Onsite Position) Full time entry level to mid level customer service role troubleshooting and resolving customer technology and service issues, including repair, billing, and accounts. Profile A tech savvy problem solver who can multitask to repair a variety of services and equipment. SMB Tech Support Representatives use patience and effective

When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high volume, fast paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you. Spectrum keeps more than 32 million customers connected across our 41 state footprint by off

Posted May 14, 2024 Role Number 114438201 Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with the Mac or finding answers to their que

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

RK&K is seeking a motivated, detail oriented Toll Support Analyst. As a member of our tolling department, you will support RK&K in all areas of tolling, which includes operations, planning, analysis, toll systems, tolling policy, performance evaluation, customer service center, vendor oversight and other aspects of tolling. Location of this position is flexible. Essential