Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Graduation from high school; or an equivalent combination of education and experience.

Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all positions.

Diplomas or degrees must be received from appropriately accredited institutions.

N/A

The Transfer Operations Specialist will assist Transfer Admissions & Engagement, and the Operations team by supporting prospects, applicants, and staff members as students navigate various steps of the admissions funnel (typically up to the point of matriculation).

Monday-Friday, 8:00 am to 5:00 pm, with occasional evening and/or weekend work

The physical requirements of this position include the ability to stay sedentary for periods of time, the ability to perform activities under close visual acuity, and the use of hands and fingers to operate a computer, telephone, keyboard, etc. This position also has occasions when boxes/cases weighing 10-30 pounds will need to be moved.

All duties are to be performed with or without reasonable accommodations.

Communication-Verbal: Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings and events.

Communication-Written: Composes written communication with guidance using standard formats. Composes correspondence involving program or operational procedures independently from general instructions or brief summaries.

Information/Records Administration: Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data.

Knowledge-Program: Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations.

Office Technology: Selects, understands and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results.

Work Coordination: Plans and facilitates the support activities of an office or work unit; coordinates with others to complete tasks. May serve as an office coordinator for a work unit.

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board: