Infrastructure Operations Engineering Lead
Fort Mill, SC 
Posted Today
Job Description

Diversey's Infrastructure Operations Engineer is responsible for leading a team of technical engineers to design and implement nextgen infrastructure technologies while also playing a hands on role within our Global IT Organization. This role also ensures the technical design, stability, and integrity of a highly available network infrastructure to provide maximum performance and up-time. This includes cloud, on premise server infrastructure, LAN, WAN and VOIP.


  • Lead, define, create and maintain the organization's technical infrastructure within cloud and on premise computing environments
  • Partner with Enterprise Architects and technical teams to design Azure Cloud environments across multiple regions, on premise servers, LAN and Global WAN infrastructure systems
  • Recommend and implement cloud and network technologies driving Diversey's NetGen server and network infrastructure
  • Implement and drive automation in cloud environments to facilitate infrastructure roll outs and lower the total cost of ownership
  • Design and implement flexible, scalable and sustainable infrastructure systems using the latest technologies including IaaS, PaaS, SaaS, CCaaS, CaaS, SDWAN and Cisco DMVPN
  • Lead and participate in product evaluations POC's, including but not limited to, planning, engineering, installation, testing, and technical support
  • Serve as point of escalation from tier two/three technical support and provide the highest level of internal expertise in area of responsibility prior to vendor escalation. Partner closely with vendors to solve complex technical problems and issues
  • Provide leadership and technical mentoring by example to the Infrastructure and support teams through cross training and knowledge transfer
  • Identify and leverage integration opportunities at the hardware, software and interface level in order to optimize systems and reduce cost
  • Use experience and process management skills to identify and implement continuous improvement activities via an ITIL approach
  • Deploy, upgrade, maintain, and administer existing network infrastructure including switches, routers, proxy, firewalls, load balancers, SDWAN appliances, VPN, Citrix, Netscalers, and Azure cloud environments


  • Bachelor's degree in Information Technology or relevant experience
  • Prior experience in a manager/lead/mentor type role with the ability to influence others and drive change/best practices
  • Minimum of 5 years experience managing complex WAN, Cloud and VOIP (CaaS and CCaaS) networks
  • Minimum of 3 years experience in network architecture and deployment and working with Azure cloud environments
  • Expert knowledge of Cisco routers, switches and WAPs
  • Prior working knowledge of:
    • Linux and Windows Operating Systems
    • SDWAN and large SDWAN deployments
    • Palo Alto and/or Fortigate firewalls
  • Prior hands on experience with large MPLS and SDWAN networks, Cisco DMVPN, HSRP, Load Balancing technologies, ISRs, ASRs, Azure Virtual Routers and WLCs


  • Knowledge of Five9's and Fuze phone systems a plus
  • Preferred certifications:
    • Microsoft Certified Azure Administrator
    • Cisco Certified Internetwork Expert (CCIE)
    • Cisco Certified Networking Professional (CCNP)
    • Cisco Certified Security Professional (CCSP)
  • Collaborative team player - Should be able to establish solid working relationships with internal and external stakeholders
  • Excellent verbal and written communication skills, including the ability to explain technical contractual aspects to senior leaders and across different cultures
  • Ability to work in a fast paced environment - Should be able to multi-task with proven follow-through and adherence to changing priorities and deadlines
  • Include something flexibility and ambiguity
  • Expert negotiation skills to ensure alignment with annual savings targets
  • Creative thought process that produces innovative solutions to problems
  • Excellent verbal and written communication skills, including the ability to explain technical contractual aspects to senior leaders and across different cultures

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

As an equal employment opportunity employer, Diversey provides reasonable accommodations to qualified individuals with disabilities to enable them to be considered for any position to be filled unless the accommodation would pose an undue hardship. Should you require a reasonable accommodation in order to complete the hiring process, please contact our Human Resources Department at .


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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