Job Description:

Responsible for day-to-day supervision of front office, nurses or other clinicians and allied health staff.

COMPANY DESCRIPTION

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

Essential Functions

1. Participates in the hiring, supervision, and evaluation of assigned staff.

2. Schedules staffing to meet changing workload needs.

3. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, controlling the front desk, accounts payable, confirming appointments, office supplies and insurance verification.

4. Charge entry and patient balance processing.

5. Monitor and audit cash/payment funds.

6. Daily reconciliation of charges and payments.

7. Provides professional and technical support to staff and troubleshoots the delivery of patient care.

8. Identifies training needs for staff and facilitates staff development. Participates in the development, implementation, and evaluation of training, orientation, and education programs

9. Develops, implements, monitors, and evaluates quality assurance activities, ensuring compliance with standards, laws, regulations, and procedures. Recommends new and/or revised policies and procedures to the department manager.

10. Reviews and uses clinical and medical records to determine health care patterns and assignment of appropriate resources. Ensures corrective actions.

11. Additional responsibilities as needed.

Benefits - Wide range of benefits options!

• Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
• HSA
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!

Minimum Education

Associates degree required.

Clinical license preferred.

Years of experience can be considered in lieu of education.

Minimum Work Experience

Must have a minimum of 5 years of experience working in a medical office setting.

Certifications: Basic Life Support (BLS) required.