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Charlotte, North Carolina (NC), US
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As a Microsoft 365 Administrator, you will play a critical role within our Enterprise IT organization. The Microsoft 365 Administrator is responsible for the growth and operation of our modern enterprise workplace services, based upon Microsoft Office 365, with the primary focus being Exchange, Teams, and SharePoint. This position also plays a key role in evolving our hybrid workplace platform strategy, security, and ongoing sustainable processes.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
- Systems Management
- Manage the current Exchange 2016 Hybrid environment
- Oversee the move from Exchange 2016 on-premises to Exchange Online
- Provide technical guidance on Office 365 architecture, services, and ongoing operations
- Monitor the Office365 application suite and perform technical tasks related to configuration, monitoring, administration, license management, integration, and change management
- Maintain and monitor the Mail services including mail flow, email hygiene, GAL synchronization, mailbox migration, and all services related to mailing
- Support the implementation, communication, training, and rollout of new Office 365 capabilities
- Customer Service and Collaboration
- Partner with the IT Operations, IT Applications, and IT Security teams along with IT leadership in providing guidance in the effective use of systems, products, and services
- Define and document Azure Active Directory and O365 Policies
- Support SPX IT and/or 3rd party partners by troubleshooting issues
- Manage external hosting and vendor relationships
3. Continuous Improvement
- Assist with developing the data migration process into Office 365 and develop a strategy for ongoing data management, security, and recoverability
- Assist with developing the data migration process into Office 365 and develop a strategy for ongoing data management, security, and recoverability
- Develop and promote standard operations documentation such as procedures, checklists, knowledge base articles, and user training/instructions
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience
- 5+ years of Microsoft 365 service administration experience
- Knowledge of O365 configuration and troubleshooting of Teams, OneDrive, Exchange, and SharePoint experience
Preferred Experience, Knowledge, Skills, and Abilities
- Competence to handle multiple tasks concurrently and prioritize appropriately
- Ability to actively collaborate with co-workers
- 5-8 years in Information Technology with at least five years in a customer support role
- Experience with Okta for enterprise identity and access management
- Experience with Proofpoint anti-spam, VoIP phone services such as Avaya / Cisco, SharePoint 2016 on-premise, Exchange 2016 on-premise, MS Azure
- Experience with PowerShell and .NET application development
- Comfortable working in an Agile environment
- Platform deployment/rollout expertise
- Capacity to handle multiple tasks concurrently and prioritize appropriately
- Ability to act in a level 3 capacity, interfacing with Microsoft Support to efficiently resolve errors and recommend solutions to maintain MS 365 availability and functionality for the SPX end-user community
- Systems administration expert, well versed in the Microsoft solution stack and who has helped manage on-premise, cloud, and on-premise to cloud transitions
- Strong collaboration, communication, and analytical skills, and excellent customer service skills
- Enjoys working with people and with leading technology solutions.
- Strong troubleshooting skills and positive attitude - goes the extra mile, is committed, collaborative, willing to take on challenges, and has a can-do mindset
- Significant experience using, managing, and administering the Microsoft 365 suite of applications, especially Exchange On-Prem, Exchange Online, Teams, and SharePoint Online
- Experience designing, communicating, and delivering training content to remote audiences
- Basic drawing and diagramming skills using tools such as Visio, PowerPoint, etc.
Education & Certifications
- Bachelor's degree in Information Technology, computer science, programming, or related field
- Microsoft Office 365 certifications or commensurate experience
Travel & Working Environment
- Remote
- Occasional travel (less than10%)
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. With operations in 17 countries and approximately $1.4 billion in annual revenue, we offer a wide array of highly engineered products with strong brands.
At SPX , what's in it for our employees transcends market-competitive compensation and benefits. Our Total Rewards program also includes opportunities for employees' personal development, career growth, and recognition. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. SPX benefits package provides choices designed to help employees manage their well-being. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results.
- Integrity
- Accountability
- Excellence
- Teamwork
- Results
At SPX, our values are at the heart of everything we do. We use our values every day to help us make the right decisions. We embrace a common purpose and strive for improvement. We respect and value each other as individuals and recognize that only by working together, as a team, can we reach our full potential. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve.
Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace. We believe in creating an inclusive work environment where employees strive to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status or any other legally protected basis.