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A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Compass Group, the world's leading contract foodservice company, has a Great Opportunity for career development and growth here at its North America headquarters in Charlotte, NC as an Analyst - Electronics Accounts Payable
The Analyst - Electronics Accounts Payable will assist with the end to end process of Electronic Accounts Payable within the company and initiate communication, ensure resolution of field issues, and respond to requests and questions related to the process. The Analyst will also support deployment of new vendors and look for opportunities to continuously improve the process by identifying root causes of issues. The Analyst will liaise with other departments to ensure top-notch customer service.
Responsibilities:
* Provide daily support to field personnel utilizing the Electronic Accounts Payable functionality
* Research and gather information for root cause analysis working with other teams as required
* Monitor support desk tickets and resolve and respond to requests in a timely manner
* Apply advanced problem-solving skills, experience and judgement to analyze and interpret complex data
* Analyze Reporting and Compliance tools using Excel
* Assist in creation and maintenance of support and training materials
* Identify and escalate issues in a timely manner
* System process testing as needed
* Identify support trends and related opportunities for enhancement of the electronic invoicing process
* Recommend process improvements
* Ad hoc analysis and special projects to support continued growth of business
* Demonstrate a "can do" attitude by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the organization
* Other duties as needed
Qualifications:
* 4-year degree preferred but not required
* 3 years customer service experience (Accounts Payable experience a plus)
* Customer service focus: Value customers. Meet or exceed their requirements and be consistent with business priorities
* Effective organizational and planning skills
* Detail-oriented and analytical problem-solving skills with the ability to validate the accuracy of deliverables
* Proven ability to work efficiently and effectively under pressure in a fast paced environment
* Proven ability to address competing priorities with a positive, can-do attitude
* Proficiency in Microsoft Office, Support Desk and Database systems
Apply to Compass Group today!
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID:1282247
Compass Corporate
CAMERON BLACK
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