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Position Title: IT Support Specialist
Pay Range: $16
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Summary: Monitor and maintain all POS (Point of Sales) components, net work cabling, and environmental system utilizing escalation procedures for problem resolution.
Essential Duties and Responsibilities:
- Assist fellow team members in troubleshooting tactics and communicate effectively to resolve IT issues.
- Ensure strict adherence to all Levy & Compass Group Information Technology policies and procedures.
- Maintain clean and safe work environment; ability to perform job safely.
- Hard reboot workstations planned for operation based on an open/close list from Operations.
- Walk opened locations throughout the event to ensure no IT issues.
- Engage in open dialogue with the POS operators to ensure they are not having IT issues.
- High level understanding of Ethernet network cabling and cable management if needed to troubleshoot or replace during an event.
- High level understanding of USB devices and port connections if needed to troubleshoot or replace during an event.
- Expectation to communicate to direct supervisors IT issues post event prior to leaving for the shift.
- Performs other duties as assigned.
Apply to Levy today!
Levy is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.