Billing/CI Lead - US & CA
This position oversees the end to end billing process, ensuring the company's processes are efficient and robust through automation and labeling. In addition, the role manages internal requests for changes to the Order-to-cash (OTC) process that affects billing (IT, sales, sales ops, Accounts Receivable and Credit). This position frames and builds the guidelines for collaboration between all the major stakeholders of the OTC process, including management of exceptions, escalations, process changes and improvements.
Key duties:
Minimum Requirements