Expert UX Designer - Visual Designer
Charlotte, NC 
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Posted 5 days ago
Job Description

Job Description

  • Create thoughtful user-centered approaches for the UX team's involvement in crafting new experiences
  • Align early product lifecycle activities with UX services
  • Be a force of optimism, comfortable with the ambiguity that often exists early stages of innovation
  • Help project teams ensure the fidelity of their design artifacts matches the current problems that need to be explored/solved
  • Partner with UX leads to organize stakeholder alignment activities during early project phases
  • Assist the UX team in creating frameworks that help synthesize information and focus design activities
  • Plan and facilitate multi-disciplinary workshops to involve and align the design team and stakeholders on experience opportunities
  • Create compelling stories that help communicate design criteria to clients, partners, and executives
  • Mentor UX teammates on design strategy methods/practices
  • Collaborate with UX roles, product managers, brand managers, analytics teams, customer advocacy, continuous improvement, technology partners, and leadership to advance discovery and design efforts
  • Participate in ideation & design of future customer experiences, including online, mobile apps, ATM, and banker tools
  • Learn how people think about managing their financial well-being and how they interact with brands to do so
Basic Qualifications
  • Bachelor's degree in Industrial Design, Human-Computer Interaction, Human-factors Engineering, Cognitive Psychology or equivalent related experience
  • Minimum 10 years of experience in the field of digital experience design
  • Minimum 5 years of experience leading design teams and large-scale projects
  • Minimum 3 years of experience leading experience design approach for multi-channel experience design efforts

Preferred Qualifications:
  • Ability to work on multiple projects concurrently, demonstrating a mature ability to prioritize and manage time
  • Strong desire to improve the lives of others
  • Strong understanding of the user-centered design process
  • Expert in design strategy tools & methods (e.g. enterprise experience frameworks, journey mapping, service blueprints, compelling visual story-telling, experience models, and tools for relating interaction-level experience criteria to design teams)
  • Large group activity facilitation
  • Comfort building relationships at all levels of the organization and with presenting to senior leaders
  • Understanding of specialized UX skillsets (e.g. interaction and visual design, content strategy, front-end UI development)
  • Comfort with ambiguity early in projects
  • Strong organization, facilitation, collaboration, and problem-solving skills
  • Excellent written, verbal, and visual communication skills, including the ability to create compelling stories for executives
  • Proficiency with Adobe Creative Suite


NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
10+ years
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